1. Who can participate?

The creative challenge is an online team competition open to all passionate creatives Replyers.

2. By registering to the platform, am I registered to the competition?

No, you must create or join a team to compete on 10th-12th May. By registering to the platform you’ll get updates on future online challenges ahead.

3. Is there a registration fee?

No, this creative challenge is completely for free.

4. How do I change my registration details?

You can update your registration details at any time by logging onto your profile and clicking on “Edit profile”, or follow this link.

5. How do I cancel my registration?

You can send your cancellation request to challenges@reply.com.

6. Is it an online only competition?

No, the challenge is not only an online competition. The first phase – 10th – 12th May is online: you’ll work on the brief and you’ll upload your idea on the platform according to the requirements requested. The jury will evaluate all the works and will announce the finalist teams who’ll proceed to the award ceremony.

1. How can I form my team?

You need to form a team to compete: log into the platform, click on the “Team up” button on the homepage and select “Create a new team” or “Ask to join a team ”. Choose a team name and invite your friends by filling in their email address and send the invitation. The invited friends will receive an e-mail with your request of joining your team. In case you ask to join an existing team, you’ll be in “Waiting for confirmation” status until the team creator will accept your request. As soon as this happens, you’ll be automatically redirected to the team page.

2. How many people can be in a team?

Your team can have 2, 3 or 4 people. A team of 1 can’t take part in the challenge, so remember to add members to your team.

3. Can I change the composition of my team before the challenge day (10th May)?

You can invite friends, accept or reject the requests to join your team: once confirmed, you can't change any more your teammates. If you want to change, we suggest you to leave your team and form a new one. Please note that when you leave your team all other members will stay in it and won’t receive any notification that you’ve left, so remember to notify them.

4. Can non-Replyers join my team?

No, you can invite only Replyers to your team.

1. How will I get updates about the Reply Creative Challenge?

You’ll receive emails before and after the challenge, so check your mailbox regularly. You can always write and ask for clarification from the Reply Jump! Team before and during the challenge via chat.

2. Which language(s) do I need to speak?

All communications and the material you’ll submit as a final project are in English. Among your team you can speak the language of your choice, of course!

1. What browsers are supported?

Latest version of Chrome, Explorer, Firefox, Microsoft Edge and Safari are supported. If you’re not sure what version you have, you can check here.

2. Something is wrong with the platform: what should I do?

Try reloading the page, then try clearing your cache and cookies. If you’re still having issues, please write on chat to the Reply Jump! Team or email us at challenges@reply.com.

1. When will the brief be published?

On 10th May, at 16.30 CEST, Reply will publish the brief including all the details about the requirements, the format to use and the evaluation criteria the Jury will take into account.

1. Which format should we upload?

The brief will provide all the details about the requirements, the format to use and the evaluation criteria the Jury will take into account.

2. How many projects can I submit?

Your team has to submit only one final project. If you realized you’ve uploaded the wrong version of the project you can upload a new one until 16:30 CEST on 12th May, after which the platform will no longer accept any submissions.

3. How long will the evaluation phase take?

The Jury members will evaluate the projects received according to the criteria mentioned in the related brief and will announce the finalists by the end of May.

4. Are Reply or the Brands owners of the creative ideas delivered?

No, your ideas belong to you and the overall rights are reserved. Reply and all the Brands involved in the Creative Challenge will not be the owner of your projects, except for the winning team as stated in the Terms & Conditions.

1. Who wins?

The online phase will produce the finalist teams, who will proceed to the second phase: the final pitches and the award ceremony.

2. How will the results of the Reply Creative Challenge be announced?

The finalist teams will receive an email communication with all the details to access to the second phase.

3. What is the final prize?

The best idea will be awarded with a Macbook Pro and a Wacom tablet for each member of the team.

1. Who are the Reply Jump! Team?

The Reply Jump! Team are a group of creative minds, the ones who designed the creative challenge and they are responsible for the contacts with the international brands. They may exclude any participants or teams at any time, which don’t follow the rules of the contest.

2. What should I do if someone’s cheating or badly behaving?

We care about having a fair challenge. Never prevent others from taking part – for instance, by overloading the challenge platform or sending files containing malware, viruses or other code designed to interrupt, destroy or limit operation of platform, software, hardware or telecoms equipment. This will result in account cancellation. If you think you spotted bad behavior, email us at challenges@reply.com.