Customer Experience
Create inspiring and valuable experience along the travellers journey
We operate Duty Free & Travel Value Shops, fashion label boutiques and concept stores at international airports, border crossings and on board cruise ships worldwide with international branded goods in the areas of perfumes & cosmetics, wine & spirits, confectionery, fine food, tobacco products, fashion & accessories, watches & jewellery and more.
WHY PICK THIS TOPIC
Inspiration and impulse-driven experience design is about rethinking digital services, having a holistic view on the customer journey and touchpoints and creating an innovative, unique and truly valuable experience offer.
This is the opportunity to rethink travel retail, brand loyalty and evolve the current digital offer beyond luxury products, limited editions, and partner benefits into an enhanced highly personalized, connected and inspiring experience along the journey.
WHO is this category for?
- UX & UI Designers
- Service Designers
- UX Strategist
- Business Strategist
Whats happening now?
FINALIST TEAM - the finalist team selected for this category is the JeKyLL Design Studio team, congrats!
The team will pitch an online final battle with their finalists on July 6th - follow us on social media to figure out the details about the live-streaming of the finals.
TOP TEAMS: JeKyLL Design Studio, Arara Blue, Fingertips, HeineWOmann, UBC, Urban trunX, LAVA, The Creative Club, Cool Kids Club, Inyx
MEET The jury
Brief HEX color
Brief Order
Discover the finalists of the 2022 edition
Customer Experience & Employee Engagement
Culture and Employee Engagement
Brand Activation
Local Activation
Brand Experience
In-store Experience
MetaversE
Register to the challenge designed for Replyers.